Carrie MacMillan Online Business Manager

Is your business growing faster than you ever imagined?

That’s worth celebrating, because you’ve built something real.

But growth has a way of introducing its own kind of chaos.

Deadlines get missed. Resources get scattered. Technology stops working the way it should.

Team members need more direction than you have hours in the day to give.

If the work-life balance you pictured when you started your business doesn’t match the one you’re living now, you’re not alone.

And it doesn’t have to stay this way.

You don’t need to navigate this alone. That’s where I come in, so you can get back to running your business instead of just surviving it.

Learn More

Welcome, I’m Carrie. I spent close to a decade as a paralegal, working for lawyers across different areas of law, and it shaped how I approach my work and the people I do it for. That experience led me to run my own operational support business, helping creative entrepreneurs, course creators, and coaches bring structure to the back end of their businesses.

I bring an eye for detail and a creative side, both of which show up in the systems I build and the problems I help work through.

Day to day, that means building the systems and SOPs that keep a business running smoothly, staying on top of projects and communities, and always looking for what can be improved.

I work in a way that’s steady, honest, and collaborative. You bring the vision, and I help make sure the operations underneath it can hold the weight of where you’re headed.

Apply to Work Together

Systems & SOP Development

I document how your business runs, so it doesn't all live in your head.

Project Management

I keep timelines, deliverables, and communication on track, from the first step to the last.

Course & Program Management

I support the operational side of your offers, from enrollment through delivery.

Community Management

I maintain a supportive, well-run space for your clients or students.

Tech & Systems Optimization

I look at your tools and systems to make sure they're working for you.

Continuous Improvement

I regularly review your systems and workflows, refining what's working and fixing what isn't.

This is the first step toward having someone steady in your corner. I’d love to hear from you.

WHAT HAPPENS NEXT

1. Apply

Tell me a bit about your business and where you need support.

2. I Review It Personally

I read every application myself, no exceptions.

3. We Hop on a Call

If it feels like the right fit, I'll reach out to schedule a call, so we can talk it through and see if we're the right match.

OPERATIONS & ONLINE BUSINESS MANAGEMENT

Simplify, Delegate, and Succeed with Your Operations Partner

A steady operations partner for coaches, course creators, and creative entrepreneurs navigating a growing business.